Contact us

Thank you for your interest in ubitricity. Please choose the according contact:

Are you looking for customer service?

Our customer support team is here to support you. Please use the phone number or email address of your country below. We have also compiled frequently asked questions (FAQ) here.

Customer Service UK

Calls are free from your UK landline and mobile.

0800 024 6279
(available 24/7)
support@ubitricity.co.uk

Please note: If you are calling from outside the UK, please add +44 before the number above.

Customer Service Germany

Calls are free from your German landline and mobile.

0800 300 4 500
(available 24/7)
charge@ubitricity.com

Please note: If you are calling from outside Germany, please add +49 before the number above.

Customer Service France

Calls are free from your French landline and mobile.

0805 385 900
(available 24/7)
support.fr@ubitricity.com

Customer Service Ireland

Calls are free from your Irish landline and mobile.

01800 445 678
(available 24/7)

support.ie@ubitricity.com

If you’re looking for the Frequently Asked Questions (FAQ) regarding the phase-out of the ubitricity SmartCable please click here.

Contact form for cities & local authorities

Please note if you have a customer service enquiry or would like to report an out of order charge point, please contact our customer service team here.

Contact for Press & Media

You are a press or media representative and want to contact our press team?

Please switch to the ubitricity newsroom or send an email to presse@ubitricity.com

ubitricity office addresses

London, UK

ubitricity – Distributed Energy Systems UK Limited

Spectrum House · Unit 11 · 32-34 Gordon House Road · London · NW5 1LP

Berlin, Germany

ubitricity – Gesellschaft für verteilte Energiesysteme mbH

EUREF-Campus 7–8
10829 Berlin

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