Contact

Thank you for your interest in ubitricity. If you’re having a question about the charging process with ubitricity, please see our Frequently Asked Questions (FAQ).

Do you prefer to contact us? Please use our specific contact forms below, send us an email or call our customer support. Thank you.

Customer Support UK

Customer Support DE

Media and Press Inquiry

Contact form for local authorities

Your request*
Location of charge point
Charge point ID
Name*
First Last
Email address*
Phone number
Consent*
- I accept the Privacy Policy
Email
This field is for validation purposes and should be left unchanged.

Subject*
Your request*
Customer ID
Product ID
Company
Name*
First Last
Email address*
Phone number
Consent*
- I accept the Privacy Policy
Comments
This field is for validation purposes and should be left unchanged.

Your request*
Location of charge point
Charge point ID
Name*
First Last
Email address*
Phone number
Consent*
- I accept the Privacy Policy
Email
This field is for validation purposes and should be left unchanged.

Subject(Required)
Name(Required)
First Last
Email address(Required)
Phone
In what function do you contact us?(Required)
Note: Unfortunately, the purchase of lamp post charge points by private individuals is not possible. As a private individual, please contact your city / municipality / district directly and feel free to draw the attention of those responsible to our solution.
What is the reason/interest of your request?(Required)
More detailed description of your request:
Privacy(Required)
- I agree to the privacy policy.
CAPTCHA
Phone
This field is for validation purposes and should be left unchanged.

Please note: If you’re looking for the Frequently Asked Questions (FAQ) regarding the phase-out of the ubitricity SmartCable please click here.

Customer Service Germany

Thank you for keeping your customer ID and product ID ready.

+49 30 364 288 300
(Monday to Friday 9:00 to 17:00h)

support@ubitricity.com

Customer Service UK

Calls are free from your landline and mobile.

+44 800 024 6279
(available 24/7)

support@ubitricity.co.uk

Address Berlin, Germany

ubitricity – Gesellschaft für verteilte Energiesysteme mbH

EUREF-Campus 7–8
10829 Berlin

Address London, UK

ubitricity – Distributed Energy Systems UK Limited

Spectrum House · Unit 11 · 32-34 Gordon House Road · London · NW5 1LP

You have not found what you’re looking for? Please send an email to contact@ubitricity.com and we’ll be happy to assist you. Thank you.