Contact

Please note: We unfortunately need to temporarily switch off a number of ubitricity lamp post chargers in Camden, London. This is necessary to allow maintenance work to be completed. We will endeavour to switch on the charge point at the earliest opportunity. Please accept our sincere apologies for the inconvenience that this may cause you. You can use the Shell Recharge app to find your nearest working ubitricity charger.

Thank you for your interest in ubitricity. If you’re having a question about the charging process with ubitricity, please see our Frequently Asked Questions (FAQ).

Do you prefer to contact us? Please use our specific contact forms below, send us an email or call our customer support. Thank you.

  • This field is for validation purposes and should be left unchanged.
  • This field is for validation purposes and should be left unchanged.
  • DD dot MM dot YYYY
  • This field is for validation purposes and should be left unchanged.

If you’re looking for the Frequently Asked Questions (FAQ) regarding the phase-out of the ubitricity SmartCable please click here.

Customer Service UK

Calls are free from your landline and mobile.

+44 800 024 6279
(available 24/7)

support@ubitricity.co.uk

Customer Service Germany

Thank you for keeping your customer ID and product ID ready.

+49 30 364 288 300
(Monday to Friday 9:00 to 17:00h)

support@ubitricity.com

Address London, UK

ubitricity – Distributed Energy Systems UK Limited

Spectrum House · Unit 11 · 32-34 Gordon House Road · London · NW5 1LP

Address Berlin, Germany

ubitricity – Gesellschaft für verteilte Energiesysteme mbH

EUREF-Campus 7–8
10829 Berlin

Background element Background element Background element Background element Background element Background element Background element Background element
?