Please note: We unfortunately need to temporarily switch off a number of ubitricity lamp post chargers in Camden, London. This is necessary to allow maintenance work to be completed. We will endeavour to switch on the charge point at the earliest opportunity. Please accept our sincere apologies for the inconvenience that this may cause you. You can use the Shell Recharge app to find your nearest working ubitricity charger.
Thank you for your interest in ubitricity. If you’re having a question about the charging process with ubitricity, please see our Frequently Asked Questions (FAQ).
Do you prefer to contact us? Please use our specific contact forms below, send us an email or call our customer support. Thank you.
If you’re looking for the Frequently Asked Questions (FAQ) regarding the phase-out of the ubitricity SmartCable please click here.
Customer Service UK
Calls are free from your landline and mobile.
+44 800 024 6279
(available 24/7)
Customer Service Germany
Thank you for keeping your customer ID and product ID ready.
+49 30 364 288 300
(Monday to Friday 9:00 to 17:00h)
Address London, UK
ubitricity – Distributed Energy Systems UK Limited
Spectrum House · Unit 11 · 32-34 Gordon House Road · London · NW5 1LP
Address Berlin, Germany
ubitricity – Gesellschaft für verteilte Energiesysteme mbH
EUREF-Campus 7–8
10829 Berlin
